Shipping Policy

We understand the excitement of receiving your favorite bath care items promptly and in pristine condition. Our Shipping Policy aims to provide you with all the information you need to make an informed purchase. Please take a moment to review our policy and feel free to reach out to our customer service team if you have any questions.

Order Processing Time:

All orders are processed within 1-2 business days after the order is placed, excluding weekends and holidays.
Orders placed on weekends or holidays will be processed on the next business day.

Shipping Rates and Options:

We offer a range of shipping options to accommodate your needs. The available options and associated costs will be displayed during the checkout process.
Free standard shipping is available for orders over $50 within the contiguous United States.

Shipping Destinations:

Currently, we only ship within the United States. We are working to expand our shipping destinations, and updates will be provided on our website.

Estimated Delivery Times:

Standard Shipping: 3-7 business days
Expedited Shipping: 2-4 business days
Overnight Shipping: 1-2 business days

Order Tracking:

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can track your order's progress through our website or the carrier's website.

Shipping Delays:

While we strive to ensure timely deliveries, unforeseen circumstances such as weather, carrier delays, or other issues may cause delays. In such cases, we will do our best to keep you informed and updated.

Shipping to Multiple Addresses:

At this time, we do not offer the option to ship to multiple addresses within a single order. Please place separate orders for different shipping addresses.

Lost or Stolen Packages:

The Purple Bar is not responsible for lost or stolen packages. Please ensure that the shipping address provided is secure, and consider using a delivery option with signature confirmation if necessary.

Returns Due to Shipping Issues:

If your order arrives damaged or if there are any shipping-related issues, please contact our customer service team within 7 days of receiving your order. We will work with you to resolve the issue promptly.

We appreciate your trust in The Purple Bar for your bath care needs. If you have any further questions or concerns regarding our Shipping Policy, please don't hesitate to reach out to our customer service team at selfcare@thepurplebar.com. Thank you for choosing The Purple Bar!